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If you cannot find the information that you are looking for, or have questions about the Paperwork Burden Reduction Initiative website, please click on FAQs or contact the Industry Canada Help Desk using one of the following methods:

Online: info@ic.gc.ca
Telephone: 613-954-5031
Toll Free: 1-800-328-6189 (Canada)
Toll Free Hearing Impaired only TTY: 1-866-694-8389

Business hours are 8:30 a.m. to 5:00 p.m. (Eastern Time), Monday to Friday. Outside of these hours, you are invited to leave a voice message.